How To Contact SASSA For R350? – SASSA Contact Details
The social grants provided by SASSA are beneficial to all South African citizens. If you are a beneficiary of the SRD grant or any other grant and facing any issues in the application process, you can contact SASSA to resolve the issue. You may wonder ‘How do I contact SASSA?’ Though the application process for an SRD grant is straightforward, there may be times when you may need assistance from SASSA officials.
To help the citizens, SASSA has provided various ways to contact them. You can contact SASSA by phone or email. The SASSA has also established a head office and satellite offices nationwide to help people.
There are 389 SASSA offices in the 46 districts across the country. The SASSA has set up these offices to assist the people in the grant application process. Let’s check all the ways that you can use to contact SASSA.
SASSA Head Office & SASSA House Contact Details
Just like every organization has a headquarters, the SASSA’s headquarters or head office is located in Pretoria. Pretoria is the administrative capital of South Africa. The head office controls all other local or satellite offices. The head office details are as follows –
| Head Office Address | SASSA HOUSE, 501 Prodinsa Building, Cnr Steve Biko & Pretorius, Pretoria |
| Postal Address | Private Bag X55662, Arcadia, Pretoria 0083 |
| Telephone | 012 400 2000 (Switchboard) |
| Toll-Free Number | 0800 60 1011 (Customer Care) |
| [email protected] | |
| Fax | 012 400 2257 |
SASSA offices in each province across the country
Along with the head office, SASSA also has offices in each province so that people can easily solve their issues regarding social grants. Following are the details of the SASSA offices, check which one is the nearest to you and seek assistance.
SASSA Eastern Cape Office
East London Regional Office Contact Details:
| Office Address | SASSA Office, BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200 |
| Postal Address | Private Bag X9001, Chiselhurst, East London, 5200 |
| Telephone | 043 707 6300 / 043 707 6472 / 043 707 6335 |
| Fax | 043 707 6481 |
| [email protected], [email protected] | |
| Working Days | Monday to Friday |
| Office Hours | 8 AM to 5 PM |
East London Regional Executive Manager:
| Name | Mr Zanoxolo Mpeta |
| [email protected] |
SASSA Gauteng Office
Gauteng Regional Office Contact Details:
| Office Address | 28 Harrison Street, Johannesburg, 2000 |
| Postal Address | Private Bag X120, Marshalltown, 2107 |
| Telephone | 011 241 8300 |
| Fax | 011 241 8305 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Hours | 8 AM to 5 PM |
Other SASSA offices in Gauteng:
| Office Address | Phone Number |
| Hoofdt Street, Roodepoort, Johannesburg, 1725 | 011 241 8300 |
| 197 Church Street, Grand Central, Midrand, 1685 | 011 545 5900 |
| Luthuli Street, Dobsonville, Soweto, 1863 | 011 989 5806 |
| 29 Catlin Street, Germiston, 1400 | 011 776 8049 |
| Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | 012 730 0325 |
| Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 | 013 9358200 |
| Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 | 014 591 9940 |
| 18A Grey Avenue, Vereeniging, 1930 | 016 430 0900 |
| 34 Galloway Street, Meyerton, Vereeniging, 1960 | 016 3604202 |
| Mahube Valley, Pretoria, 0147 | 066 142 5630 |
| 7286 Pela Main Rd, Orlando West, Soweto, 1804 | 080 060 1011 |
| Sisulu Street, Orlando West, Johannesburg, 1804 | 080 060 1011 |
| 8 Protea Avenue, Lenasia, Johannesburg, 1821 | 080 060 1011 |
| Khumalo Street, Spruit, Johannesburg, 1426 | 080 060 1011 |
| 32 President Street, Fochville, Johannesburg, 2515 | 080 060 1011 |
| 27 Court Street, Nigel, 1490 | 080 060 1011 |
| 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 | 080 060 1011 |
| Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 | 080 060 1011 |
| Palladium Street, Carletonville, 2500 | 080 060 1011 |
| 20 6th Ave, Springs New, Springs, 1560 | 080 060 1011 |
| 90 Loveday Street, Johannesburg, 2000 | 080 060 1011 |
| 87 Elston Avenue, Benoni, 1500 | 081 815 1197 |
Gauteng Regional Executive Manager:
| Name | Mr. Themba Matlou |
| [email protected] |
SASSA Free State Office
Free State Regional Office Contact Details:
| Office Address | Lustitia Building, Cnr St. Andrew Street & Aliwal Street, Bloemfontein |
| Postal Address | Private Bag X20553, Bloemfontein, 9300 |
| Telephone | 051 410 8339 |
| Fax | 051 409 0862 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Hours | 8 AM to 5 PM |
Free State Regional Executive Manager:
| Name | Mr Mohodi Tsosane |
| [email protected] |
SASSA Western Cape Offices
Western Cape Regional Office Contact Details:
| Office Address | Golden Acre, Adderley Street, Cape Town, 8001 |
| Postal Address | Private Bag X9189, Cape Town, 8000 |
| Telephone | 021 469 0200 |
| Fax | 021 469 0260 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Hours | 8 AM to 5 PM |
Other SASSA Offices in Western Cape:
| Address | Phone Number |
| Petrusa St, Belgravia, Cape Town, 7530 | 021 944 7700 |
| 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000 | 021 481 9736 |
Western Cape Regional Executive Manager:
| Name | Mr Abraham Mahlangu |
| [email protected] |
SASSA Limpopo Office
Limpopo Regional Office Contact Details:
| Office Address | 43 Landros Mare Street, Polokwane, 0699 |
| Postal Address | Private Bag X9677, Polokwane, 0700 |
| Telephone | 015 291 7400 |
| Fax | 015 291 7996 |
| [email protected], [email protected] | |
| Working Days | Monday to Friday |
| Office Hours | 8 AM to 5 PM |
Limpopo Regional Executive Manager:
| Name | Ms. Zodwa Mvulane |
| [email protected] |
SASSA Mpumalanga Offices
Mpumalanga Regional Office Contact Details:
| Office Address | 18 Ferreira Street, Nelspruit. |
| Postal Address | Private Bag X11230, Nelspruit, 1200 |
| Telephone | 013 754 9380 |
| Fax | 013 754 9501 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Hours | 8 AM to 5 PM |
Other SASSA Offices in Mpumalanga:
| Address | Phone Number |
| Schoemansdal, 1331 | 013 753 5458 |
| Emzinoni, Bethal, 2309 | 017 801 1694 |
| 17A Murray St, Ermelo, 2350 | 080 060 1011 |
| 89 Scheeper Street, Belfast, 1100 | 080 060 1011 |
| Verena-C, Langloood | 080 060 1011 |
| Thulamahashe-A, Thulamahashe, 1365 | 080 060 1011 |
| Klip Street, Groblersdal, 0470 | 080 060 1011 |
Mpumalanga Regional Executive Manager:
| Name | Mr Themba Matlou |
| [email protected] |
SASSA North West Offices
North West Regional Office Contact Details:
| Office Address | 1st Industrial Site, Mahikeng, 2735 |
| Postal Address | Private Bag X44, Mmabatho, 2735 |
| Telephone | 018 397 3386 |
| Fax | 086 611 9740 |
| [email protected], [email protected] | |
| Working Days | Monday to Friday |
| Office Hours | 8 AM to 5 PM |
Other SASSA Offices in North West:
| Address | Phone Number |
| 11 Tom Street, Primindia, Brits, 0250 | 012 400 2000 |
North West Regional Executive Manager:
| Name | Ms Zodwa Mvulane |
| [email protected] |
SASSA Northern Cape Offices
Northern Cape Regional Office Contact Details:
| Office Address | Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley,8300 |
| Postal Address | Private Bag X6011, Kimberley, 8300 |
| Telephone | 053 802 4900 |
| Fax | 053 832 5225 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Hours | 8 AM to 5 PM |
Other SASSA Offices in Northern Cape:
| Address | Phone Number |
| Albany Building, First Street, Industrial Site, Mahikeng, 2745 | 018 397 3826 |
| Le Roux St, Newtown, Calvinia, 8190 | 027 341 1070 |
| Williston, 8920 | 053 391 3638 |
| 31 Scott St, Upington, 8800 | 054 461 2962 |
| Deben, 8460 | 080 060 1011 |
Northern Cape Regional Executive Manager:
| Name | Mr Mohodi Tsosane |
| [email protected] |
SASSA Kwazulu Natal Offices
Kwazulu Natal Regional Office Contact Details:
| Office Address | 1 Bank Street, Pietermaritzburg, 3201 |
| Postal Address | Private Bag X9146, Pietermaritzburg, 3201 |
| Telephone | 033 846 3300 |
| Fax | 033 846 9595 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Hours | 8 AM to 5 PM |
Other SASSA Offices in Kwazulu Natal:
| Address | Phone Number |
| Mduduzi Msomi Road, P section, KwaMashu | 033 846 3400 |
Kwazulu Natal Regional Executive Manager:
| Name | Thamo Mzobe |
| [email protected] |
SASSA National Managers Contact Details
Chief Executive Officer
General Manager – SASSA Customer Care
Executive Manager – Grant Administrations
Acting Executive Manager – Corporate Service
SASSA Official’s Contact Details
SASSA Official Email For Grant Queries
If you are facing any issues or you have grant queries then you can email SASSA at [email protected] . Please include your ID number in the email so that they can easily identify and locate your details.
SASSA Toll-Free Number
You can contact SASSA on their toll-free number 080 060 1011 to seek assistance. Dial this number, select 1, and follow the given prompts to solve your issue.
SASSA Whatsapp Number
To make the issue of the grant resolution easier, SASSA also introduced their WhatsApp number. You can contact SASSA on WhatsApp at +27 82 046 8553.
SASSA Official Social Media Channels
The SASSA is also active on various social media channels to spread awareness about different social grants and to resolve queries related to them. You can contact SASSA on the following social media channels. You have to send a private message with your ID number, name, contact number, and query.
SASSA SRD R350 Grant Contact Details
As SRD R350 grant was a special social grant that started during COVID-19. That’s why SASSA kept separate contact details for it. If you have a general query related to the SRD grant then you can contact SASSA. But if want to appeal against a rejected application or any other query, then you have to contact the Independent Tribunal for Social Assistance Appeals (ITSAA). The contact details are as follows –
SASSA Office Operating Hours
The offices are working on weekdays only i.e. Monday to Friday. The offices are closed on weekends (i.e. Saturday and Sunday). Most offices work from 7:30 AM to 4:30 PM and 8 AM to 5 PM. The SASSA offices are closed on public holidays.
If you are planning to visit the SASAA office, then you can call the SASSA agents. Please note that there might be a long queue in the SASSA office. So visit earlier in the morning and take some water and snacks with you so even if you have to wait then you will be fine.
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